Audience Experience Coordinator

We are seeking a passionate and proactive individual to assist the Theatre Manager in the day-to-day front-of-house and administrative patron services operations. This role focuses on all aspects of front-line patron interaction, house management, coordinating volunteer ushers, and working closely with the Production, Marketing, and Programming departments. Responsibilities include patron, venue, and event management, implementing any changes in performance venues due to weather, assisting in volunteer management, intern mentorship, administrative support, formulating audience engagement strategies, and working inter-departmentally in assessing patron interactions to foster ongoing improvements. Previous customer service, theater management, event management, box office, and/or arts organizational leadership experience